Frequently Asked
Common questions about our services, and about BYD and EV servicing specifically.
General & Service
General repair, electrical, electronics, AC, denting & rebuilding, painting, car wash, spare parts, testing & diagnosis, PPF, ceramic coating, detailing, and wheel alignment — 15 sections under one roof, covering both regular vehicles and EVs.
Tap "Book a Service" anywhere on the site, fill in your name, phone number, email, and preferred date, and briefly describe the issue. We'll confirm your booking by phone or email shortly after.
Contact us directly by phone or WhatsApp for current hours and same-day availability.
Plot No. 15430, Road No: Madani Avenue (100ft), Sayeed Nagor, Vatara, Dhaka-1212, Bangladesh. See the map on our Contact page for the exact location.
Yes — our facility handles all makes and models, with manufacturer-level diagnostic equipment including Xentry for Mercedes-Benz.
BYD & EV
Yes, OttoFix is an authorized BYD service partner in Dhaka, offering genuine diagnostics and certified technician support for BYD vehicles.
BYD Seal 6, Seal 5, Sealion 5, Sealion 6, and Atto 3 are currently available for test drives. Use "Book a Test Drive" on the BYD page and select your model.
Yes — we have dedicated high-voltage battery handling stations and trained technicians for hybrid and EV servicing, separate from our regular combustion-engine bays.
Visit the BYD page, click "Book a Test Drive," and fill in your details along with the model you'd like to try. We'll contact you to confirm a time.
Each model card on the BYD page has a "View Full Details" button that opens the official spec sheet.
Still Have Questions?
Have a specific question about your vehicle? Talk to our service team directly.